Tips for residents when a power outage occurs:
If traffic signals are not working to treat the intersection as a four-way stop.
If your garbage and recycling will be picked up tomorrow morning, please consider waiting until the morning to place your bins at the curb (before 6 AM).
If your power goes out, contact your provider first. If you have RG&E, call 1-800-743-2110. If you have Fairport Electric, call (585) 223-9500.
Track and report RG&E outages by going to rge.com.
Track Fairport Electric outages through the Village of Fairport Facebook and Twitter pages.
Please do not call 911 unless the power outage has caused a life-threatening event.
Do not touch downed power lines.
If using a generator, be sure to operate it outdoors and have it ventilated safely outdoors to avoid carbon monoxide poisoning.
Check on elderly friends, family, and neighbors.
Have emergency supplies ready: food, water, flashlights, firewood, and medication.
If you rely on electricity to operate medical equipment, make alternative arrangements.
Do not leave candles unattended.
Bring pets inside.
Secure garbage totes, patio furniture, and outdoor items.
View the RG&E outage map for the latest updates.
