The Communications Department serves as the primary hub for disseminating information to town employees, residents, and the media. Its diverse responsibilities include managing media relations, executing social marketing campaigns, coordinating public information efforts, facilitating emergency responses, overseeing graphic design projects, and planning special events.

Social Media Guidelines

In order to retain a helpful and positive community atmosphere on social media, we reserve the right to remove any offensive or inappropriate comments without any notification and at our sole discretion. We will remove any comments that violate the following guidelines:

• No offensive language
• Comments must remain on-topic and be in good taste.
• No deliberate attacks on or harassment of an individual or group.
• No illegal content or copyright/trademark infringement.
• No spamming with the same or similar message.
• No campaigning, promotional comments, or link baiting.
• No use of robot, automatic, macro, programmed or similar posting methods.
• No publishing false information for the purpose of defamation of the Town of Perinton.

In addition to removing posts for violating the above guidelines we also reserve the right to block users from our social media pages who repeatedly violate the above guidelines or repeatedly refuse assistance. In order to protect our employees’ privacy, we will remove any comments that mention an employee by name or uses other personal identifiers.

Enjoy your community, play nice and respect everyone else’s right to transmit their voice in this social space.

The Town strives to answer all questions posed on social media as soon as possible. There will be times when a response is not made right away, but we will get back to you with an answer as quickly as possible.

Please note that comments by followers of the Town of Perinton social media pages do not necessarily reflect or represent the opinions of the Town of Perinton, nor does the Town of Perinton endorse or confirm the accuracy of any opinions expressed.